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Info-Tech Research Group releases guide to improving academic and operational efficiency

By Vaseline May27,2024

Copyright 2024 PR Newswire. All rights reserved

The latest research from Info-Tech Research Group highlights how educational institutions can streamline their IT operations to improve efficiency, reduce costs and improve service delivery. The global research and consulting firm’s recently released blueprint addresses the complexities of IT unification, emphasizing strategic planning, collaborative decision-making and tailored implementation for success. By following Info-Tech’s insights, IT leaders in the education sector can overcome unification challenges and better align their IT services with institutional objectives.

TORONTO, May 27, 2024 /PRNewswire/ – With the exponential evolution of educational technologies and increasing pressure to reduce costs, the need for unified IT services in academic institutions is becoming increasingly important. Fragmented IT infrastructures can lead to inefficiencies, higher costs and reduced confidence in institutional IT capabilities. To address these challenges, Info-Tech Research Group has published a new industry resource: Unify IT in the education sector. The company’s expert insights into the blueprint will help IT leaders streamline operations, improve service delivery and reduce operational costs, ultimately benefiting the financial health and academic well-being of the institution.

Info-Tech Research Group "Unify IT in the education sector" The blueprint highlights four key steps leaders must take for successful IT unification in academic institutions.  (CNW Group/Info-Tech Research Group)

“IT departments in the education sector are faced with the challenge of delivering cost-efficient, effective services, while the technologies themselves are becoming increasingly complex and expensive.” say Mark Mabyprincipal research director at Info-Tech Research Group. “Many CIOs face the additional challenge of technology services having multiple providers within the same institution, driving up costs and increasing risk.”

As outlined in Info-Tech’s Blueprint, the barriers to unifying IT in educational institutions often stem from improper planning, which can lead to increased workloads and hesitancy toward redesign among IT leaders. Concerns about the loss of specialized internal or localized functions may also hinder unification efforts. However, the research explains that despite these challenges, unifying IT is imperative as it streamlines operations and improves financial health and academic well-being. By addressing these issues and implementing a cohesive IT strategy, educational institutions can position themselves for greater efficiency and effectiveness.

“A successful unification lies not in the structure, but in a shared vision of the delivery of IT services, underlined by joint decision-making.” explains Maby. “Strategic planning and communication are paramount and ensure that guiding principles align with institutional objectives. This approach, which emphasizes efficiency and customization, provides a roadmap for institutions seeking to balance collective efficiency and individual needs .”

The company’s research highlights the need for IT leaders in the education sector to effectively communicate the benefits of IT unification to key stakeholders. However, it is common for some stakeholders to worry that IT unification could impact the organization’s ability to make independent decisions regarding IT infrastructure. To address these concerns, Info-Tech recommends that IT leaders tailor implementation plans to the specific goals, needs and services of their institutions.

In the Unify IT in the education sector Blueprint Info-Tech highlights four key steps leaders must take for successful IT unification in academic institutions:

  1. Determine mandate: Obtaining buy-in from key stakeholders is essential before moving forward with IT unification. Without their support, the project could be undermined before it even begins.
  2. Describe the current state: Assess the current state of IT services using the institutional strategy. The goal of unifying IT goes beyond simple cost savings; it must also support the overall educational and academic mission of the institution.
  3. Determine future state: Consider both scope and scale economies. For example, scope economies offer advantages when different services share an underlying service, such as security or technical architecture. These benefits are just as important as economies of scale when deciding which services should be centralized and which should remain distributed.
  4. Plan route map: Focus on a shared governance approach that can facilitate IT unification, even as some services remain distributed decentralized.

Info-Tech’s latest blueprint notes that IT unification does not necessarily mean complete centralization. While centralizing all IT may work for larger educational institutions, it may not be a viable approach for smaller colleges where individual needs are critical. The company explains that adopting shared services can achieve the benefits of unification without sacrificing the unique requirements of different departments. This flexible approach allows educational institutions to improve efficiency and collaboration while maintaining the autonomy necessary to meet the diverse needs of stakeholders, ultimately promoting a more cohesive and effective IT environment.

For exclusive and up-to-date commentary from Mark Mabyan expert in the education sector, and to access the full Unify IT in the education sector blueprint, please contact [email protected].

InfoTech LIVE 2024
Registration is now open for Info-Tech Research Group’s annual IT conference, Info-Tech LIVE 2024, taking place September 17 to 19, 2024at the iconic Bellagio Vegas. This premier event provides journalists, podcasters and media influencers with access to exclusive content, the latest IT research and trends, and the opportunity to interview industry experts, analysts and speakers. To request media passes to attend the event or access research and expert insights on trending topics, please contact [email protected].

About Info-Tech Research Group
Info-Tech Research Group is one of the world’s leading research and consulting firms, proudly serving more than 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides consulting services to help leaders make strategic, timely, and informed decisions. For nearly 30 years, Info-Tech has worked closely with teams to provide them with everything they need, from actionable tools to analyst guidance, so they can deliver measurable results for their organizations.

For more information about Info-Tech’s divisions, visit McLean & Company for HR research and consulting services and SoftwareReviews for software purchasing insights.

Media professionals can register through the company’s Media Insiders program for unlimited access to IT, HR and software research and hundreds of industry analysts. Contact [email protected] to gain access.

For information about Info-Tech Research Group or to access the latest research, visit and connect via LinkedIn and X.

Info-Tech Research Group logo (CNW Group/Info-Tech Research Group)

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